About Us
FAQs
We typically process orders within 1–2 business days.
Delivery usually takes:
🇺🇸 USA: 5–10 business days
🇨🇦 Canada: 7–12 business days
You’ll receive a tracking number as soon as your order ships.
Yes! 🎉
We offer FREE shipping across the USA & Canada on all orders.
We accept:
- Credit/Debit Cards (Visa, Mastercard, Amex)
- Paypal
All payments are 100% secure and encrypted 🔒
If your order hasn’t been shipped yet, we can modify or cancel it.
Please contact us within 12 hours of placing your order.
Yes! We offer a 30-Day Money Back Guarantee.
If you're not satisfied, simply contact us and we’ll make it right.
Note: Items must typically be unused, in original packaging, and in resalable condition. Return shipping cost to be paid by customer
We’ve got you covered.
If your item arrives damaged or defective, contact us with a photo/video and we’ll send a replacement or refund immediately.
Note: Videos of the opening of product when received and images of the product is a must for validating the claim. Should be reported within 12 hours of receiving the product
Absolutely.
All our products are designed with pet safety and comfort in mind. We only offer items that are safe, practical, and easy to use.
Most of our products are suitable for both dogs and cats, unless stated otherwise on the product page.
At PetZipper, we focus on smart, problem-solving pet products that actually work.
We’re trusted by 10,000+ pet owners who rely on us for simple, effective solutions.
Each product comes with simple instructions.
You can also find usage guides on the product page or contact us for help anytime.
Yes, your data is completely secure.
We use SSL encryption and trusted payment gateways to protect your information.







